Super Clone Rolex FAQ
Got questions? We've got answers. Browse the most common questions about our watches, ordering, shipping, and warranty below.
Ordering & Payment
How do I place an order?+
Pick your watch, add it to the cart and go to checkout. Enter your delivery address, choose how you want to pay, and confirm. You get an order confirmation by email straight away and we start preparing the watch.
What payment methods do you accept?+
Credit and debit card is our standard option and the one selected by default at checkout — it works like any other online purchase. Cryptocurrency and emailed bank transfer instructions are available as other payment methods if you prefer them.
Can I pay by credit or debit card?+
Yes, and it is the default at checkout. You are taken to a secure hosted payment form to enter your details, and your card number never touches our servers.
Which cards do you accept?+
Major credit and debit cards through our payment provider. If a particular card is declined it is usually the issuing bank rather than us — tell us and we will send an alternative.
Is paying by card safe?+
Yes. The form is hosted by the payment provider, not by us. We never see or store your card number, expiry or security code. The order is confirmed once the provider reports the payment succeeded.
My card was declined — what should I do?+
Try once more, then check with your bank; international or unusual merchant categories are sometimes blocked automatically. Message us either way and we will send a direct payment link, or you can switch to another method.
What other payment methods are there?+
Cryptocurrency, and emailed instructions for a bank transfer. Both sit alongside card at checkout — pick whichever suits you.
Which cryptocurrencies do you accept?+
Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC), Dogecoin (DOGE), Ethereum (ETH), USDT on Tron or Ethereum, Tron (TRX) and Solana (SOL). Payments are detected on-chain automatically.
I have never used crypto — is it hard?+
No. USDT on Tron is the easiest start: pegged to the dollar so the amount does not move while you send it, and the network fee is small. Ask us and we will walk you through it.
Can I pay by bank transfer?+
Yes. Choose the emailed payment instructions option at checkout and we will send you what you need. It is the slowest of the three, so tell us if the order is time sensitive.
What if I send slightly the wrong crypto amount?+
Small variations are tolerated automatically. If the gap is larger the order sits unconfirmed rather than failing — send us the transaction hash and we reconcile it by hand.
How long is a crypto quote valid?+
The rate is locked briefly at checkout so the amount quoted is the amount you send. If the window lapses, start checkout again for a fresh quote.
Can you send me a payment link instead?+
Yes. If checkout gives you trouble, message us and we will email a secure link you can pay from directly.
When is my order actually confirmed?+
When the payment clears — on card usually immediately, on crypto at the on-chain confirmation, on transfer when the funds arrive. Until then the order is held rather than cancelled.
Do I need an account to order?+
No. You can check out as a guest. We only need a delivery address and a way to contact you.
Can I change or cancel after paying?+
Before dispatch, usually yes — message us quickly with your order number. Once it ships it becomes a return rather than a change.
Is the price I see the price I pay?+
Yes — shipping is free and there are no handling fees or surcharges added at checkout. We prepare the customs paperwork to keep charges off you; in the rare case your local authority does contact you, tell us before paying anything.
What currency are prices in?+
US dollars. If you pay by card your bank converts at its own rate; in crypto the amount is calculated at the quote locked at checkout.
Do you offer a discount on more than one watch?+
Ask before ordering. Multiple-piece orders are handled case by case rather than by a fixed rule.
Is my payment private?+
We never see or store card numbers or wallet credentials, and we do not ask for identity documents. What we need is a delivery address and a way to reach you.
Shipping & Customs
How long does shipping take?+
Most orders ship within 1–3 business days of payment. Delivery usually takes 7–15 business days depending on where you are. Tracking and insurance are included at no extra cost.
Do you ship worldwide?+
We ship to most countries. Shipping is free, fully insured, and we prepare the customs documentation.
Is the packaging discreet?+
Yes. Plain outer packaging, no logos, no brand names, and nothing on the outside indicating what is inside.
Will I have to pay customs or import duty?+
We prepare the customs documentation so charges are not normally passed to you. Import rules vary by country and we cannot control every authority, so if yours does contact you about a parcel, tell us before you pay anything — we would rather deal with it than have you absorb it.
Can I track my order?+
Yes. Once it ships you receive an email with a tracking number, usable on our Track Your Order page or on the carrier's own site.
My tracking has not moved in days — is it lost?+
Usually not. International parcels often go quiet between hubs or during clearance and then jump several steps at once. If it has been static more than about a week, contact us and we will chase it.
How soon do I get a tracking number?+
When the parcel is handed to the carrier, not when the order is placed. There is normally a short gap while the watch is inspected and packed.
Can I ship to an address different from my billing address?+
Yes. We only need the address where you want the watch delivered.
Can I ship to a workplace or parcel locker?+
Yes, and many customers prefer to. Anywhere that reliably accepts a signed-for parcel works.
Do I have to sign for it?+
Usually yes. It is an insured parcel, so the carrier normally wants a signature. If nobody is in they will leave a card or attempt redelivery.
Can I change the delivery address after ordering?+
Before dispatch, yes — message us quickly. After it ships, address changes depend on the carrier and are not guaranteed.
Do you ship to my country?+
Most likely. Ask about your country specifically if you want certainty before ordering, and we will confirm.
What if my order never arrives?+
Every shipment is insured. If tracking confirms non-delivery past the expected window, we resolve it — that is ours to fix, not yours to absorb.
Can you ship faster?+
Ask before ordering. Expedited handling is sometimes possible; we would rather tell you honestly than promise a date we cannot hold.
Warranty & Returns
Do your watches come with a warranty?+
Yes, every watch carries a 2-year warranty covering manufacturing defects and movement issues. If something goes wrong in that period we repair or replace it.
What does the warranty cover?+
Defects in materials and craftsmanship, movement malfunctions, and problems arising from normal use. It does not cover damage from misuse, water damage caused by improper use, or cosmetic wear from ordinary wear and tear.
Can I return my watch?+
Yes. You have 7 days from delivery to request a return. The watch must be unworn and in its original condition with all packaging and accessories. Once it reaches us we process the refund or exchange.
What if it arrives damaged or not as described?+
Tell us straight away with photos. That is not a return in the ordinary sense — it is our error and we deal with it as one.
How do I request a refund?+
Use the Request Refund page to start. You will need your order number and a short explanation. Our team reviews it and comes back to you within 48 hours.
How is a refund paid back?+
Back the way you paid — to the card you used, by bank transfer, or in cryptocurrency to an address you give us. Refunds always return by the original method.
Do you offer repairs after the warranty period?+
We can point you to watchmakers who are comfortable servicing super clone movements. Contact support and we will help.
The watch stopped working — what now?+
Message us with your order number and what you are seeing. If it is inside the warranty it is covered. Do not open the case yourself; that ends the warranty and rarely helps.
Product Information
What does 'super clone' mean on this site?+
A super clone is the highest grade of replica available. It uses the same materials as a genuine Rolex — 904L stainless steel, sapphire crystal, ceramic bezels — together with Swiss clone automatic movements. The result is a watch that is very hard to separate from the original by look, weight or function.
How close are your watches to the real thing?+
Extremely close. Our super clones replicate the weight, the engravings, the dial printing and the smooth sweep of the seconds hand. Realistically, telling the difference needs a trained watchmaker with specialist tools.
What materials do you use?+
904L stainless steel, the same grade Rolex uses, with anti-reflective sapphire crystal, ceramic bezel inserts where the original has them, and Swiss clone movements. We do not substitute cheaper steel to cut cost.
Is the gold real gold?+
Gold-tone models are heavy gold plating over steel, not solid gold. It wears like a plated watch: excellent for years with normal use, but it is plating and we will not pretend otherwise. If you want solid gold, no replica on any site is offering it at these prices.
Are the diamonds real?+
Stones on our diamond-set models are high-grade simulants set by hand, not mined diamonds. They read correctly at a conversational distance and under normal light. A jeweller with a loupe will know.
How heavy is the watch compared to a genuine one?+
Very close. Weight is one of the first things people check, so it is one of the first things a super clone gets right — 904L steel and a full metal bracelet put the mass in the same range as the original.
Does the date wheel and cyclops look correct?+
Yes. The cyclops magnification and the date font are two of the most commonly wrong details on cheap replicas, and two of the details our super clone tier is specifically built to get right.
Will the bracelet and clasp feel solid?+
Yes. Solid links, machined end links and a proper milled clasp. A rattly hollow bracelet is the fastest giveaway on a low-grade replica and it is not what we ship.
Are your watches waterproof?+
Treat them as splash and rain resistant, not dive rated. The genuine references carry factory ratings (300m on a Submariner and so on) that apply to the originals, not to a replica — we state ours honestly rather than repeating theirs. Keep the crown screwed down, and avoid hot showers, saunas and swimming; heat and pressure are harder on seals than depth is.
How long will my watch last?+
With reasonable care, many years. The movements are built for longevity and accuracy. We suggest a service every 3–5 years, the same as you would give a genuine luxury watch.
Movements & Accuracy
What movement is inside?+
A Swiss clone automatic movement. It is a mechanical self-winding movement, not quartz — it winds from the motion of your wrist and has no battery.
How accurate will it keep time?+
Expect a few seconds a day either way once it settles. That is normal for an automatic. If yours is drifting far beyond that, contact us — that is a movement issue and it is covered.
Does the seconds hand sweep or tick?+
It sweeps. A ticking seconds hand means quartz, and a ticking seconds hand on a model that should be automatic is the single most obvious tell there is.
Do the chronograph pushers actually work?+
On our chronograph models the pushers drive working sub-dials rather than sitting there as decoration. Which registers are live varies by reference and batch, so ask about the specific model if that matters to you.
Do I need to wind it?+
Only if it has stopped. Wearing it daily keeps it wound. After sitting unworn for a day or two it will stop — give the crown 20 to 30 turns, set the time, and put it on.
How do I set the date without damaging it?+
Avoid changing the date between roughly 9pm and 3am. During that window the movement is engaged in the date change and forcing it is the most common way people break an otherwise healthy watch.
Can I wear it in a watch winder?+
Yes. A winder keeps an automatic running and the date correct while it is off your wrist. Any standard winder set to a moderate turns-per-day works.
Will a jeweller be able to service it?+
Most independent watchmakers can service a Swiss clone movement. An authorised Rolex service centre will not, and asking them to is not a good idea.
Sizing & Fit
How do I know what size will suit my wrist?+
Measure the flat part of your wrist with a tape. Under about 16cm, a 36–40mm case sits better; above that, 40–41mm is comfortable. Lug-to-lug length matters more than diameter — ask us for that figure on any model.
Is 41mm too large for a smaller wrist?+
Not automatically. A 41mm case with short lugs can wear smaller than a 39mm case with long ones. Tell us your wrist measurement and we will tell you whether a specific reference will overhang.
Can the bracelet be resized?+
Yes. Any watchmaker or jeweller can remove links in a few minutes. A basic link tool is inexpensive if you would rather do it yourself.
How many links can be removed?+
It varies by model, but there is normally enough adjustment for most wrists. If you have a particularly small wrist, tell us before ordering and we will check that reference.
Does the clasp have micro-adjustment?+
Many models do, which lets you fine-tune the fit as your wrist changes through the day. Ask about the specific reference.
What lug width does my model take?+
Ask us and we will confirm. Knowing it lets you fit standard straps, which is the cheapest way to change how a watch feels.
Can I put it on a leather or rubber strap?+
Yes, if the lug width is standard. A strap change transforms the character of a watch and costs very little.
How thick is the case?+
It matches the genuine reference closely. If you are worried about it fitting under a cuff, ask for the exact figure on the model you are considering.
Models & Collections
Which collections do you carry?+
Submariner, Daytona, GMT-Master, Datejust, Day-Date, Sky-Dweller, Oyster Perpetual, Yacht-Master, Explorer, Air-King, Lady-Datejust, Deepsea, Cellini, Milgauss and Land-Dweller, plus accessories.
Do you have models that are not listed on the site?+
Often, yes. The site does not show everything we can source, particularly older and vintage references. Ask about the reference you want rather than assuming it is unavailable.
Can you source a discontinued or vintage reference?+
Sometimes. Tell us the reference number and the dial variant you want and we will tell you honestly whether we can get it.
What is the difference between a Submariner and a Sea-Dweller?+
The Sea-Dweller is larger and rated deeper, with a thicker case. The Submariner is the more wearable everyday choice for most wrists.
What is a GMT bezel actually for?+
The 24-hour bezel plus the extra hand lets you read a second time zone. The two-tone bezels — Pepsi, Batman, Root Beer — mark day and night halves.
What does 'Jubilee' or 'Oyster' mean?+
Bracelet styles. Oyster is three-link, flat and sporty; Jubilee is five-link, dressier and slightly more flexible on the wrist.
Which is the most popular model you sell?+
Submariner and Datejust consistently. They are the most versatile — either works with a suit or a t-shirt.
Do you carry two-tone or full gold-tone models?+
Yes. Gold-tone is heavy plating over steel rather than solid gold, and we say so plainly.
Do you sell boxes and papers?+
Presentation boxes and accessories are listed under accessories. Ask if you want a specific set.
Can I buy just a bracelet or strap?+
Ask. We can often supply a bracelet or strap separately for a model we carry.
Choosing Your Watch
I do not know which model to pick — can you help?+
Tell us your budget, whether you want steel or gold-tone, and whether it is for daily wear or occasional use. That is usually enough for us to narrow it to two or three.
What is the difference between your tiers?+
Higher tiers use better movements and closer finishing, and cost more. If you want the closest possible match to the original, take the highest tier available for that reference; if you mainly want the look, the lower tier does that well.
Which model is best for daily wear?+
A steel sports model on a bracelet — Submariner, GMT-Master, Datejust. They are built to be knocked about, and they hide marks better than polished gold-tone.
Is a 40mm or 41mm case too big for me?+
Measure the flat part of your wrist. Under about 16cm, 36–40mm sits better; above that, 40–41mm works comfortably. Case diameter matters less than lug-to-lug length, so ask us for that figure if you are unsure.
Can I see photos of the exact watch before it ships?+
Ask when you order. We would rather you see it and be sure than have it arrive and be disappointed.
Care & Ownership
How should I clean it?+
A soft damp cloth on the case and bracelet, dried properly. Skip solvents, ultrasonic cleaners and anything abrasive.
Can I shower or swim with it?+
We would not. Even on a rated case, hot water, soap and steam are harder on gaskets than cold water is. Take it off first and the seals last far longer.
Can I get the bracelet resized?+
Yes. Any watchmaker or jeweller can remove links, and it is a quick job. If you would rather do it yourself, a basic link removal tool is inexpensive.
Is it safe to store it for months?+
Yes. It will simply stop. Store it dry and away from magnets, then wind and reset it when you come back to it.
Will magnets affect it?+
A mechanical movement can be magnetised by strong magnets — laptop closures, speakers, some bag clasps. If it suddenly gains a lot of time per day, magnetisation is the usual cause and any watchmaker can demagnetise it in minutes.
Should I buy a strap for it?+
If it takes a standard lug width, yes, and it is one of the cheapest ways to change how the watch feels. Ask us the lug width for your model.
After You Order
What happens after I pay?+
You get a confirmation email, the watch is picked and inspected, then it is packed and handed to the carrier. You get a tracking number when it ships.
Do you check the watch before sending it?+
Yes. Every watch is inspected before packing — timekeeping, bracelet, bezel action, crown and glass.
Can I see photos of my actual watch before it ships?+
Ask when you order. We would rather you see it and be certain than have it arrive and be disappointed.
How will I know it has shipped?+
By email, with the tracking number. If you have not had one within a few days of paying, message us.
I have not received any emails — what now?+
Check spam first, then contact us with the name and address you used. We can resend confirmation and tracking.
Can I add something to an order I already placed?+
Before it ships, sometimes — message us. After dispatch it needs to be a separate order.
The watch arrived but the time is wrong — is that a fault?+
No. Automatics stop when they are not worn. Wind the crown 20–30 turns, set the time and date, and wear it — it will settle within a day.
It stopped a day after arriving — is it broken?+
Almost certainly not. An automatic that is not worn will stop. If it stops while you are wearing it daily, that is worth telling us about.
How do I leave a review?+
Use the review page on the site. Honest reviews, including critical ones, are more useful to us than flattering ones.
Privacy & Discretion
Will anything on the parcel say what is inside?+
No. Plain outer packaging, no logos, no brand names, and a generic description on the customs paperwork.
What name appears on the parcel?+
A neutral sender name, not a brand. Nothing on the outside indicates a watch.
Will my card statement say anything obvious?+
The descriptor is a neutral processor name rather than anything describing the goods. If you need to know exactly what will appear, ask us before ordering.
Do you keep my personal details?+
We keep what is needed to fulfil and support the order — name, delivery address, contact details. We do not sell data and we do not store card numbers.
Do you need identity documents?+
No. We need somewhere to send the watch and a way to reach you about it.
Will you email me marketing?+
Only if you ask for it. Order and delivery emails are transactional and are sent regardless because you need them.
Can I ask you to delete my data?+
Yes. Contact us and we will remove what we are not legally required to retain.
Is my conversation with support private?+
Yes. Chats are seen by our support team only and are not shared.
Still Have Questions?
Can't find what you're looking for? Our support team is ready to help. Reach out and we'll get back to you as quickly as possible.