Shipping & Delivery

Secure, discreet, and reliable worldwide shipping for your premium timepiece.

Our Shipping Promise

Secured & Insured

Every order is fully insured against loss or damage during transit. Your investment is protected from our warehouse to your doorstep.

Discreet Packaging

Plain, unmarked boxes with no indication of contents ensure complete privacy. Your purchase remains confidential throughout the delivery process.

Worldwide Delivery

We ship to virtually every country globally. Our logistics network ensures your timepiece reaches you regardless of location.

Order Confirmation

You’ll receive an immediate confirmation email once your order is placed.

Quality Check

Your timepiece undergoes rigorous inspection before shipping.

Secure Packaging

Your watch is carefully packed in discreet, protective packaging.

Tracked Delivery

You’ll receive tracking information to monitor your delivery in real-time.

Easy Package Tracking

    • We know it’s important to keep an eye on your order.
    • That’s why we give you a tracking number as soon as we send your package off.
    • With this number, you can check on your order any time, day or night, and see exactly where it is on its way to you.

No Worries About Customs

    • Our global network helps us make sure your watch gets through customs smoothly.
    • You won’t have to deal with any surprise fees or delays, making your shopping experience hassle-free.

We Promise Safe Delivery

    • We’ll pay for a new delivery if you don’t get your goods for whatever reason.
    • Your happiness is our top concern. If, on the rare chance, your package gets lost, we’ve got it covered.
    • We’ll send out a new one right away, no questions asked.

Returns Made Easy

    • If you’re not totally happy with your purchase, returning it is easy.
    • You have 14 days from when you get it to start a return.
    • Just check our Warranty and Returns page for all the details.

Quick Delivery Details

    • We send our watches all over the world, so everyone can enjoy them. Once you order, your watch should get to you in 2-3 weeks.
    • If you order something with extra gold or platinum, it might take up to 6 weeks.
    • Don’t worry about customs fees, duties, or taxes – we’ve got that covered.

A Bit About Our Process

    • Putting together your watch takes a bit of time because we depend on skilled technicians.
    • The whole process can take 5-14 days, depending on how many orders we have.
    • After that, shipping takes about 3-7 days.
    • Most of the time, you’ll have your watch in 2-3 weeks from when you order it. If you get extra gold plating, it’ll be 4-6 weeks.
    • We manage to deliver 99% of our orders within 21 days or less.

Sign For Your Package

    • To make sure your watch gets to you safely, someone needs to sign for it when it arrives.
    • If you’re not there the first time, the courier will leave a note and try two more times.
    • If they can’t deliver it after that, it’ll come back to us.
    • Just a heads up, we can’t send packages to PO boxes because we need a physical address for a successful delivery.