Request a Refund
Not satisfied with your purchase? You have 7 days from delivery to request a return for a refund or exchange. Fill out the form below and our team will handle the rest.
7-Day Return Window
Request your return within 7 days of delivery. The watch must be unworn and returned as delivered, with everything it arrived with. Personalized or custom-modified watches cannot be returned.
Inspection Process
We review every request within 24 hours and send the return address once approved. Ship the watch back with tracking, at your cost. We inspect it on arrival and confirm the outcome by email.
Refund Method
Refunds go back to the method you paid with. We issue the refund within 5–7 business days of the watch passing inspection.
Submit Your Request
Need Help?
If you have questions about the refund process or need assistance, our support team is here to help.
Contact Support